Política de reembolso
UNCOVERED SKIN CARE CONFIDENCE GUARANTEE:
We stand behind the quality ingredients of our products. Our goal is a healthy body and mind that makes you feel ALIVE! Your happiness with your purchase is our #1 priority. If, for any reason, you are not satisfied with the product(s) you purchase, you may return the unused portion of the product within 30 days of purchase for a full refund (excluding shipping, handling and any promotional discounts applied toward the purchase). Please note, we can only accept returns on items ordered on UncoveredSkincare.com. Items purchased directly from a Consultant will not be accepted for a corporate return. If you purchased from a Consultant and have questions or concerns with your product(s), please contact the Consultant directly.
HOW TO RETURN YOUR ORDER:
If you are not satisfied with your online purchase, please follow our guidelines for returns:
Please confirm your items are eligible for return (Final sale merchandise is not eligible for return or exchange).
- All returns must be postmarked within 14 days of receipt. Returns sent after this time will not be honored.
- The merchandise must be in its original condition and unused.
- We do not refund shipping charges.
- We do not accept returns/exchanges on custom-made or special order items, undergarments, or sale merchandise. These types of sales are final.
- We are not responsible for damages that occur during care of an item, such as dry cleaning, washing or wear.
Please be advised that items that do not conform to the above guidelines are not returnable. They will be returned to you at your expense.
Please address returns to:
161 Commerce Drive
Loveland, Ohio 45140